How do I receive my CE credit for the virtual meeting?

  • You will have access to the CE AFTER you click on EACH OF THE SESSIONS listed under the Course Content.
  • You can access by going to “My Certificates”. When you click on a certificate, the certificate will either automatically download or will automatically appear. This will depend on your browser.

I can not access the virtual meeting content after clicking on the meeting name under “My Courses”.

If you do not see “Course Content” at the bottom of the page or “Start Course” on the blue button on the right side of the page (see screenshot) then you will need to refresh your browser.

Learn more about refreshing your browser.

How do I access the CE certificate?

Click here to learn more.

How long do I have access to the virtual meeting?

Click here to learn more.

How do I participate in the session discussions?

Click here to learn more.

How can I maximize my screen?

Click here to learn more.

How do I change my password?

Click here to learn more.

How do I obtain access to the virtual meeting?

Live Webinar Access Instructions:

Access instructions will be provided in the confirmation email.

For technical assistance with the webinar, please contact

The live webinar will be recorded and will be provided to all paid registrants.

Access to On-Demand Sessions/Evaluation/CE:

During the week of May 16, 2022, all paid registrants will receive an email with instructions on how to login at and access recording, evaluation and CE.

If your registration has not been paid, then you will be granted access within 2 business days following receipt of payment.

You will have 60 days to access the virtual meeting once access has been granted.  Click here to learn more.


Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.


I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.

I need a W-9 for your tax ID.

Click here for the W-9.  Please note that the payment will be made to KnowledgeConnex and not NCHIMA.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

What is the cancellation policy?

Please visit the terms and conditions.


Will paper handouts be available at the meeting?

Paper handouts WILL NOT be available at the meeting.  You have the option to view or print before or after the meeting.  You will receive the link to the handouts in your confirmation email.

How do I receive my CE credit?

During the week after the meeting, all paid attendees will receive an email with a link to the online evaluation.  After completing the evaluation, you can download your CE form.

What is the dress code?

Business Casual

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